Applied Entrepreneurship/Praktik Kewirausahaan; Etika Hukum dan Bisnis/Etika dan Hukum Bisnis; Kewirausahaan; Komunikasi Bisnis; Manajemen Ritel/Bisnis Ritel; Perilaku Konsumen; Manajemen Pemasaran/Pemasaran Jasa; Pengantar Bisnis; Perbankan Syariah
Monoarfa, T.A., Usman, O. (2020). How does service quality impact the behavioral intentions of full-service airline passengers through a hierarchical model? Management Science Letters, 10(16), pp. 4011–4022
Monoarfa, T.A., Usman, O., Tausyanah. (2020). The implication of AIRQUAL and brand credibility on passengers’ satisfaction in airlines industry. Management Science Letters, 10(15), pp. 3655–3662
Co- Author
Usman, O., Monoarfa, T.A., Marsofiyati. (2020). E-banking and mobile banking effects on customer satisfaction. Accounting, 6(6), pp. 1117–1128
Monoarfa, T. A. (2007). I. pendahuluan 1.1. Analisis Persepsi Nasabah Terhadap Bank Dan Tabungan Mega Rencana Serta Implikasinya Terhadap Strategi Penghimpunan Dana (Kasus Pt. Bank Mega, Tbk. Kantor Cabang Utama Rawamnagun), 1–7.
